Member Profiles
Each member has a detailed profile containing all their information and history.
Profile Sections
Personal Information
- Full name and preferred name
- Contact details (email, phone, address)
- Date of birth and age
- Gender
- Profile photo
- Emergency contacts
Membership Details
- Current membership type
- Join date and expiry
- Membership history
- Member number/ID
Sports & Teams
- Active sports registrations
- Current team assignments
- Position/role in teams
- Skill level/grading
Billing
- Current balance
- Payment history
- Outstanding invoices
- Payment method on file
Activity
- Event attendance
- Check-in history
- Training sessions
- Match participation
Documents
- Uploaded documents (medical certificates, ID, etc.)
- Signed waivers
- Certificates
Notes
- Staff notes (internal)
- Communication log
- Important flags
Editing a Profile
- Open the member profile
- Click Edit button
- Modify the required fields
- Click Save Changes
Changes are logged in the activity history.
Member Status
Members can have different statuses:
| Status | Description |
|---|---|
| Active | Current valid membership |
| Pending | Awaiting payment or approval |
| Expired | Membership has lapsed |
| Suspended | Temporarily inactive |
| Cancelled | Membership terminated |
Privacy & Data
Members can access their own profile through the member portal to:
- Update contact details
- View their invoices
- See team assignments
- Check event registrations