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Member Profiles

Each member has a detailed profile containing all their information and history.

Profile Sections

Personal Information

  • Full name and preferred name
  • Contact details (email, phone, address)
  • Date of birth and age
  • Gender
  • Profile photo
  • Emergency contacts

Membership Details

  • Current membership type
  • Join date and expiry
  • Membership history
  • Member number/ID

Sports & Teams

  • Active sports registrations
  • Current team assignments
  • Position/role in teams
  • Skill level/grading

Billing

  • Current balance
  • Payment history
  • Outstanding invoices
  • Payment method on file

Activity

  • Event attendance
  • Check-in history
  • Training sessions
  • Match participation

Documents

  • Uploaded documents (medical certificates, ID, etc.)
  • Signed waivers
  • Certificates

Notes

  • Staff notes (internal)
  • Communication log
  • Important flags

Editing a Profile

  1. Open the member profile
  2. Click Edit button
  3. Modify the required fields
  4. Click Save Changes

Changes are logged in the activity history.

Member Status

Members can have different statuses:

StatusDescription
ActiveCurrent valid membership
PendingAwaiting payment or approval
ExpiredMembership has lapsed
SuspendedTemporarily inactive
CancelledMembership terminated

Privacy & Data

Members can access their own profile through the member portal to:

  • Update contact details
  • View their invoices
  • See team assignments
  • Check event registrations